No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.
You can refer to the guide on this link to find the model of the phone you are using.
You will be able to add the items as long as it is available. If you fail to add it, the network may be bad. You can try a few more times, or try again later.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
If your payment has failed, you need to place your order again. We’re not able to recover the order. So in order to avoid this situation, we suggest checking the following carefully when placing a new order:
1) Your order information (e.g., phone number, email address) before submitting your order; if you are shipping to a business address, make sure to put your name on the order.
2) Card details to make sure the information is correct (e.g., the expiry date and your billing address).
3) You card security code (the three-digit number on the back of your card).
4) If your card issuer declined your payment. The reasons for this are not disclosed to us, so you will need to check with them.
If you have checked all of the above and still fail, try paying with another card or form of payment.
You can also view our detailed payment instructions page.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. If you haven't received it, you can check your spam box to see if it's there. If you still can't find it, you can also contact our customer email support@afcase.com for confirmation.
However, do note that orders will only be shipped when your credit card payment has been approved and the billing and delivery address are verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
You can request changes by contacting support@afcase.com before your order ships. However, orders that have already been shipped cannot be modified.
Orders can be canceled before shipment. While they can't be canceled once shipped out. To cancel your order, please contact us online or email us via support@afcase.com
Our current promotion is：
Order over $80 get 18% off 丨 code: GET18
Order over $130 get 22% off 丨 code: GET22
Order over $200 get 28% off 丨 code: GET28
The latest promotion information is subject to the website display
You can enter your discount code on the shopping cart or checkout pages. Please note that discount codes will only be applied at the checkout page. So don’t worry when you enter a code on the cart page and don’t see the amount change. The code will be applied when you enter the account checkout page.
No tax is needed for you to pay. All prices on AF Case website are with taxes included.
AF case has no extra charge.
Free shipping on orders over $40, otherwise $7 shipping will be charged.
If you credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
Yes. We value your privacy and the importance of security in online transactions. AF Case takes all necessary security measures to protect your credit card and other confidential personal information. AF Case does not share this information with any other organizations.
Stock orders will be processed in 1-3 business days. As we will take every customer's order seriously, from processing the order to carefully packing, each order before shipment will go through our multiple review confirmation.
We will ship your products as soon as possible. Sometimes your items have been shipped, but we have not uploaded the shipping information yet. Please be patient. We will upload it soon.
You will receive email or SMS with tracking number and tracking link to keep you up-to-date about the transit status of your order. You can also visit ourorder tracking pagefor shipping information.
If you still have questions about your order, feel free to contact us via e-mail at support@afcase.com
This means that the tracking information hasn't been updated in the online tracking system in time, though the actual order status may have already been updated. Please try again later to see if the information has been updated. If there is no movement for a long time, please feel free to contact our customer service via email: support@afcase.com or by submitting a support ticket for assistance.
The average estimated shipping time will be 5-10 working days. It may vary depending on the weather, distance, whether someone at home when order arrives and other force majeure.
AF Case customers enjoy 100 Days return policy. That means you can apply for a return within 100 calendar days. You can refer to here for more detailed information.
AF Case will bear the back to warehouse freight fee to the customer due to product problem. But due to your own problem, you are responsible for the fee.
Refunds will be processed to your original account in about 7-14 business days, depending on the bank or credit card issuer.